Yeah, that’s what it looked like when I typed it yesterday at work. Not the “What, What?!?!?!?” part … but the reaction from the dispatcher and the medics was the same. Yeah, it’s time for a work story. 🙂
Call came in from a female caller that was moaning and groaning, and obviously in distress. I had a hard time getting the address from her, because she was going on and on about having a baby and being in labor.
You know how you get the feeling, in the back of your mind, that something just isn’t quite right …
but you can’t tie it to anything concrete so you decide to just keep going along and hope that it all sorts itself out like it should in the end?
The caller was hard to understand at times, and wasn’t listening to or answering my questions. This is not uncommon; we often have to exercise patience and help callers focus on what we are asking them in order to get the information we need for the first responders.
I had entered the call right away … you don’t mess around when a baby is being born, and your caller is telling you she is feeling the need to push … and as the paramedics rolled to the address the caller gave me, I was adding information to the call and getting ready to provide pre-arrival instructions for birthing a baby. I could hear someone else in the background talking to the caller, and the caller referring to her as “Andrea” (OK, I changed the name because I need to be totally generic in this blog when I talk about calls, and in no way identify the caller or anyone involved in these calls. ) As I started down through the list of questions, I asked the caller her age. “I’ll be 75 soon,” I heard come through the phone. I didn’t think I heard her correctly, so I asked the question again. “I said I’LL BE 75 SOON!” came the reply.
At this point I paused a moment, and then asked if I could speak to “Andrea.” The phone was handed to “Andrea” and I now heard HER voice on the phone. I asked what was going on, and was told that the caller was suffering from abdominal pains … and mild dementia. She had gotten hold of the phone, called 911 on her own, and was convinced that she was about to give birth to her 2nd child. Turns out “Andrea” was the caller’s home caregiver.
I immediately added “CALLER IS NOT PREGNANT” to the info, and switched gears to provide information on the abdominal pain to the paramedics instead.
And here I thought we might be witnessing a miracle of science!
Nope, just another day in dispatch. 🙂